Care Coordination

Living with a neurodegenerative disease presents daily challenges; our Care Coordination team is here to help you every step of the way.

From the moment you sign-up, you’re paired with an experienced Synapticure Care Coordinator who will guide  you throughout your care journey. They will check in frequently to make sure your needs are met and they’ll connect you with local resources to get you the best possible care. They are in constant communication with Synapticure’s Neurologists, Genetic Counselors, Insurance Navigation Specialists, and others to make sure you’re covered from every angle.

Our care coordinators come from various nursing and social work backgrounds but all are aligned with the same mission: to transform care for individuals living with neurodegenerative diseases. By meeting patients where they are in their journey, our care coordinators provide compassionate, person-centered support, and have an action toward bias: If you need something, they will be your advocate until you get it. 

In addition to the continuous support you receive from your Care Coordinator, you will also have access to our expert medical assistants who understand the administrative burden of collecting medical records, managing referrals and handling the complex world of prior authorizations. Our entire Care Team works together to ensure that every aspect of your care journey is addressed and no stone is left unturned.  We are here for you when you need us.

Ready to get started?

Sign up for a free call with a Care Coordinator today

"Synapticure has been a fantastic ally in my quest to understand and fight ALS. They provided access to advanced genetic testing and counseling that surpasses what my clinic offers. Their care coordination staff is amazing, helping me organize and interpret my test results, connecting me with academic specialists to provide individualized answers, and really listening and responding to my never-ending stream of questions."

Synapticure Patient

“Synapticure has filled me with hope. No other doctors I’ve seen have explained to me the value of genetic testing.”

Synapticure Patient

"My Care Coordinator is fantastic. She is informed, thorough, and most importantly *responsive.* That focus makes Synapticure special, and my Care Coordinator is a big part of it."

Synapticure Patient

I cannot thank you enough for what you have already done for my father; from your kindness with onboarding him, checking in with him, providing him with so many resources and getting him set up with genetic counseling so quickly. I will forever be grateful for the Synapticure Care Coordination team.

Synapticure Patient

“My care coordinator recommended that I look into a number of clinical trials to see if I would be a good candidate. She provided me with enough information that I felt comfortable approaching my Neurology team at my medical center about it, and we are currently investigating which would be the best fit for my current condition.”

Synapticure Patient

Thank you for persevering on my behalf [to refer me to an ALS specialist]. Your hope keeps me going! Thank you for being there for me.

Synapticure Patient

Benefits Verification Request

Interested in seeing one of our neurologists, but not sure what it will cost or if we accept your insurance?  Complete the form and we provide you with a personalized estimate of the out-of-pocket cost.